Training & Quality Assurance Coordinator

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Training & Quality Assurance Coordinator
REPORTS TO: Chief Programs Officer & Interim Chief of Staff
SCHEDULE: Monday-Friday (9:00 am-5:30 pm)
Venice, CA, Access Center, Hybrid
Full-Time, 40 hrs/wk, Non-Exempt
Yes [If yes, please reference driving policy]
SALARY RANGE: $25.00-$26.45/hr
Safe Place for Youth (SPY) is the leading service provider for youth experiencing or at-risk of homelessness in West Los Angeles. Founded in 2011, our agency offers trauma-informed, low barrier programs that support young people in exiting the streets and achieving stability. Our robust continuum of care includes street outreach, drop-in services, health and wellness programming, case management, education and employment services, and housing programs.
SPY is a unique social impact agency that values community collaboration, and a deep commitment to the wellbeing of youth. The Training & Quality Assurance Coordinator supports the agency in maintaining quality, compliance, and consistency across programs and organizational functions. This role coordinates quality assurance activities,



agency-wide and contract-specific training requirements, documentation reviews, and compliance tracking. The Training and Quality Assurance Coordinator works closely with HR, program leadership, and supervisors to maintain effective tracking systems, identify gaps, and support continuous quality improvement.
Work with the HR Director, Chief Programs Officer, and program leadership to review agency and contract requirements and identify required training, certifications, documentation, and compliance activities.
Coordinate and maintain tracking of agency-wide and contract-specific training requirements, including staff completion, certifications, renewals, and supporting documentation; follow up with staff and supervisors regarding outstanding or expiring requirements.
Support onboarding logistics by coordinating and tracking required agency, program, and compliance training for new employees.
Lead efforts

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