JEWELRY SALES TRAINER

06 ott - Lucca
Bvlgari

At Bulgari, we have one ambition: to become the most desirable luxury experience in the world. We are looking for a passionate Jewelry Sales Trainer to join our Retail Excellence & Sales Training team in Rome and help us bring this vision to life.
Reporting to the Global Sales Training Senior Manager , the selected candidate will contribute to the jewelry training development process, from the concept to the realization and deployment to the Local Sales Trainers and Sales Teams.
Key Responsibilities
- Define the yearly category training calendar together with the Jewelry Business Unit and the other Training stakeholders. Organize the retro-planning and activities in order to meet the deadlines and advise on training budget needs.
- Design and develop jewelry training programs, using dedicated training platforms (e.g. Articulate Rise). These programs will be delivered through a blended approach, incorporating digital self-learning and in-class sessions.
- Ensure the delivery of training courses to the Local Sales Trainers during Train-the-Trainer.



Liaise with them regularly in order to maintain a close relationship and ensure that they are fully equipped for local facilitation.
- Collect feedback from Local Sales Trainers to identify the training needs and suggest improvements on training tools.
- Oversee and manage training data for all jewelry training programs, ensuring that priorities are met and that training aligns with product training needs and areas of improvement.

Qualifications/Professional Competencies
- Business school graduate or equivalent university qualifications.
- At least 6 years of experience in equivalent or similar roles.
- Strong product knowledge (i.e., on jewelry and gems), paired with knowledge and curiosity on market dynamics and retail trends.
- A good command of digital & blended training and adult learning, paired with selling and communication techniques.
- Project Management capability.
- Fluency in Italian and English is mandatory.

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