Payroll Incident

06 ott - Genova
Jobgether

Overview
This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Payroll Incident & Risk Lead in Italy.
In this role, you will lead the strategic management of payroll risk and incident resolution across global operations. You will be responsible for designing and implementing frameworks that proactively identify, assess, and mitigate risks while ensuring payroll processes remain accurate, compliant, and efficient. This position allows you to influence operations at a strategic level, collaborating with cross-functional teams to embed risk-aware thinking across the organization. You will manage high-impact incidents, mentor team members, and contribute to continuous process improvement. Working in a distributed, remote environment, you will operate with autonomy while shaping scalable solutions that impact employees worldwide. This is a high-visibility leadership role for someone who thrives in complex, dynamic, and collaborative settings.
Accountabilities
- Design, implement, and oversee global payroll risk management frameworks,



ensuring compliance across new product features, operational processes, and market expansions
- Maintain and evolve the global payroll risk register to provide real-time visibility of critical risks and mitigation plans
- Lead cross-functional risk assessments, collaborating with Legal, Product, Payroll Operations, and other teams to identify emerging threats and regulatory changes
- Serve as the escalation point and lead coordinator for complex or high-impact payroll incidents, ensuring thorough investigation, resolution, and follow-up
- Facilitate Root Cause Analysis (RCA) processes, mentoring teams to maintain consistency, quality, and accountability
- Translate incident trends and operational feedback into system and process improvements to reduce recurrence and strengthen controls
- Champion a culture of risk awareness and continuous improvement across payroll operations, influencing practic

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