06 ott - Italia
COREcruitment
Restaurant Operations Manager
ASAP
We are seeking an Operations Manager who will oversee key financial aspects of the restaurant’s P&L;, ensuring budget alignment and cost control while supporting leadership in upholding brand standards, core values, and business objectives. Team Leadership: Mentor, coach, and develop staff into brand ambassadors, fostering a culture of exceptional customer service.
Workforce Management: Create and adjust work schedules in line with forecasting and budgetary guidelines.
Departmental Leadership: Run a cost centre or department, ensuring smooth operations and brand consistency.
Cross-Department Collaboration: Work closely with all teams to execute systems and processes that deliver high-quality products and services.
Assist in building a high-performing team that aligns with the restaurant’s vision and values.
Retail & Sales Growth: Implement brand standards in retail operations while identifying innovative opportunities to boost sales through guest and staff engagement.
Monitor and maintain service standards to ensure guest expectations are consistently met.
Talent Acquisition & Retention: Support leadership in recruiting, developing, and retaining top talent, placing them in roles that maximize their potential.
Performance Management: Set clear goals and expectations for team members, using performance reviews to drive accountability and success.
Training & Development: Act as a Learning Coach, designing and executing training programs to enhance skills and improve retention.
Proven track record in an Operations Manager role within a high-volume, full-service, casual-themed restaurant.
Innovative thinker with the ability to introduce creative solutions to the team.
Passionate about service with a guest-first mindset.
Business acumen with problem-solving expertise to diagnose issues and implement effective solutions.
Confident presenter—able to pitch ideas and information to diverse audiences, including guests, teams, and leadership.
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