Onboard Marketing Specialist
Pubblicato il 06-10-2026 - EXPLORA JOURNEYS in Milano
The best of your adventures is the one you have yet to sail
Job Purpose
Where passion meets opportunity
The best of your adventures is the one you have yet to sail
Job Purpose
An exciting opportunity exists for a talented Onboard Marketing Specialist to join our newly created luxury travel brand Explora Journeys. This role is based in our office in Milan.
The Onboard Marketing Specialist – Guest Communications is responsible for the accuracy, consistency, and aesthetic excellence of all non-revenue guest-facing communications onboard, ensuring every printed touchpoint reflects Explora Journeys’ luxury standards and supports a seamless, intuitive guest journey.
Working in close collaboration with onboard operations and corporate teams, this position acts as a guardian of clarity, consistency, and brand expression across the ship.
Key Accountabilities
Daily Guest Communications
- Review all guest-facing messaging to ensure clarity, tone‑of‑voice consistency, and alignment with brand guidelines expected within a luxury hospitality environment.
- Manage and update the content library across printed formats, ensuring accuracy, timeliness, and brand alignment.
- Maintain full ownership of daily guest‑facing informational content, supporting an effortless and intuitive onboard experience.
Cross‑Functional Onboard Support
- Serve as the primary daily point of contact for onboard Desktop Publisher teams, managing and prioritising non‑revenue communication requests across hotel and marine operations with speed, accuracy, and sensitivity to guest perception.
- Brief and coordinate external agencies on the creation and production of brochures, signage, and other non‑revenue promotional materials, ensuring alignment with brand standards.
Guest Experience Quality Control
- Oversee all non‑revenue printed collateral, including in‑suite materials, directional signage, maintenance notices, pool and deck signage, and menus, ensuring an elegant and unobtrusive guest experience.