Customer Support Onboarding Internship
Pubblicato il 07-10-2026 - DNV in Milano
About Us We are the independent expert in assurance and risk management. Driven by our purpose, to safeguard life, property, and the environment, we empower our customers and their stakeholders with facts and reliable insights so that critical decisions can be made with confidence. As a trusted voice for many of the world’s most successful organizations, we use our knowledge to advance safety and performance, set industry benchmarks, and inspire and invent solutions to tackle global transformations. About The Role About the Role At DNV, we are committed to delivering an outstanding customer experience throughout the entire customer journey. We are looking for a proactive and customer-focused Customer Onboarding Specialist to support customers in their adoption of DNV’s digital platforms and services. In this role, you will be responsible for ensuring a smooth and successful onboarding experience, supporting customers during their first interactions with our customer portals and helping them maximize the value of our digital solutions.
Job Description Are you looking to kick-start your career in an international and dynamic environment? Join our DNV Business Assurance team in Vimercate, Italy, as a Customer Support Onboarding Intership, This internship is a great opportunity to grow, learn, and gain hands-on experience while supporting our Sales team with key administrative and commercial activities. Key Responsibilities Customer Onboarding
- Manage and monitor onboarding activities for assigned customers.
- Ensure customers successfully complete portal registration and activation tasks.
- Support customers experiencing onboarding or access issues.
- Drive customer adoption through proactive engagement and follow-up activities.
Data Quality Management
- Verify and maintain the accuracy of customer and contact information.
- Ensure customer email data is complete and up to date.
- Resolve bounced or invalid email issues affecting onboarding communications.
- Support