Distribution Service Engineer
Pubblicato il 07-10-2026 - Sungrow Europe in Varese
Distribution Service Engineer - Italy & Balkans 1 week ago Be among the first 25 applicants
Your mission
Welcome to Sungrow, we are happy you are with us now. This position is based in Italy. We offer an opportunity in the green-energy environment. Below are your tasks as a Distribution Service Engineer.
- Management of hotline / ticket system for distributors / installers / end users in region of Italy & the Balkans
- Training for distributors / installers in the related region
- Onsite troubleshooting with partner success manager in the related region
- Pre-sale customer visit with account manager in the related region
- FAQ / online courses making / recording and documenting for the related region
- Weekly / monthly / quarterly / annual report for the performance of the related region to the department center
Your profile
So, for your personal background, it would be great to have:
- BA or higher in electrical engineering or equivalent
- At least 3 years of work experience as after sale or technical support jobs for PV/ESS/O&M; field. Job experience in inverter is preferred
- Passion, desire and motivation to succeed
- Language requirements: English and Italian at least C1 level. Additional Chinese is an asset
- Quick learner with desire to increase knowledge in the clean-tech industry
- Excellent skills in Microsoft Office
- Ability to work independently and focused in a dynamic, fast-paced environment
- 5%-10% working time may be on business travel between local market and EU department center
- Should you lack one or two of these, no worries, we are not looking for all-round perfectionist already
Why us?
This decade might be dominated by Covid‑19, but soon we will overcome that challenge. The true topic for this decade lies in energy
- Opportunities for Career advancement
- Premio payment based on pre‑agreed and signed KPI agreements
- A multinational team awaits you with lots of European and trans‑Europe exchange
- Possibility for technical and commercial kno