Application Specialist (Pacs / Ris / Vna)
Pubblicato il 05-10-2026 - Agfa-Gevaert in Milano
Location: Milano, IT
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Application Specialist (PACS / RIS / VNA)
Date: Oct 1, ****
Location: Sesto San Giovanni (Milano), Italy.
Hybrid working with travel up to 80% of the time to clients in Italy.
As aApplications Specialistyou are responsible for:
Work at the customer site to conduct workflow analysis
Configuration of applications on and off-site
Analyses and troubleshooting of implemented solutions
Driving good customer Administration practices within IT and the Imaging department
You are responsible for the on-site implementation of RIS PACS products at customer sites as part of project deployments, in collaboration with the implementation team assigned to the project.
Based on your in-depth knowledge of the application and the customer's workflow, you will contribute to the optimization of the installation.
You assist in the start-up phase and provide the customer with the necessary advice and documentation.
Deliver training to the PACS/RIS administrators, Radiographers, Clinicians, Radiologists and support personnel both on and off-site.
You support the "Train the Trainer" activities of the key users.
You assist in the development of application-specific training and documentation.
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You analyze user feedback and communicate relevant information to the appropriate internal stakeholders
You provide the necessary input and follow-up of application-related incidents.
Complete all documentation and site visit reports in coordination with the Project Manager.
You support our Sales department in conducting customer demonstrations (also during trade fairs).
You provide feedback on your project activities to the Project Manager.
What you bring to the table
You have a bachelor's degree, in Medical Radiologic Impaging and Radiotherapy Techniques or you are a trained Radiographer with PACS/RIS Administrative experience in a clinical setting
Open to travel up to 80% of the time to clients in Italy
1 to 3 years of experience within the healthcare sector, including medical imaging and hospital workflows, with a strong focus on radiology environments and processes
Excellent knowledge of hospital workflows / clinical environmentExperience providing application support to clients with complex software environments within healthcare (medical imaging, radiology) is a plus
PACS / RIS System experience is a plus
AGFA HealthCare systems experience is a plus.
Strong interpersonal skills and customer service focus
Positive attitude, proactive, self-starter, both action and results oriented
Well-developed analytical, diagnostic and problem resolution skills
A strong team player, maintaining a high level of quality in a challenging environment
Continuous learning orientation; keeping aware of new and emerging technologies
Compensation:Salary range (depending of level of experience)30k – 35k euros + 10% premio
We offer a rewarding career in a field that impacts lives, the opportunity to work with a talented and committed team of individuals, training and career development programs, and a competitive compensation and benefits package.
xysqume If you want to be part of this experience, we'll take you there!
Job Segment:Radiology, Informatics, Radiographer, Technical Support, Developer, Healthcare, Technology
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