Technical Account ManagerB
Pubblicato il 05-10-2026 - BenQ Italy Business & Education Solutions in Milano
We are looking for a hybrid commercial-technical profile who can own key B2B accounts end-to-end — from relationship management and revenue targets, to pre-sales technical consulting and solution design. This role bridges sales and technical/FAE functions, ideal for someone who can speak both the language of procurement/decision-makers and IT/AV technical stakeholders.
Key Responsibilities
Account Management & Sales
Own and grow a portfolio of B2B key accounts (corporate, education, government, system integrators, VARs) in Italy
Develop and execute account plans to meet revenue and market share targets
Build and maintain senior relationships with client decision-makers, IT managers, and procurement
Negotiate commercial terms, pricing, and long-term partnership agreements
Identify and pursue new business opportunities within existing and prospective accounts
Report pipeline, forecast, and account performance to management and regional head office
Technical Pre-Sales / Field Application Engineer
Act as the technical point of contact during the pre-sales cycle: needs assessment, solution design, product configuration, and proof-of-concept support
Translate customer requirements (AV, display, projection, digital signage, IFP, collaboration systems) into tailored technical proposals
Deliver product demonstrations, technical presentations, and solution workshops to clients and partners
Support RFP/RFQ responses with technical specifications and compliance documentation
Coordinate with Regional Office's product/engineering teams on technical escalations, customization requests, and competitive positioning
Provide technical training and enablement to distributors, system integrators, and resellers
Cross-Functional Collaboration
Work closely with Marketing, Channel, and Product teams to align technical positioning with go-to-market strategy
Provide market and competitive technical intelligence to inform product roadmap and RO feedback
Support post-sales technical escalation when needed, ensuring customer satisfaction and retention
Requirements
Experience
5+ years in B2B sales, key account management, or technical pre-sales (FAE/Solutions Engineer) roles
Proven track record of managing accounts with quota/revenue responsibility
Experience in AV, IT hardware, display/projection, digital signage, or related technology sectors strongly preferred
Experience working with system integrators, VARs, or IT distributors is a plus
Skills
Strong technical understanding of AV/IT solutions (displays, projectors, interactive flat panels, digital signage, videoconferencing, or networking — direct BenQ category experience a plus)
Ability to conduct technical needs analysis and design solution proposals
Excellent negotiation, communication, and stakeholder management skills
Comfortable presenting to both technical and business audiences
Proficiency with CRM tools; solid Excel/PowerPoint skills
Language
Italian (native/fluent)
English (professional working proficiency — required for European HQ interface)
Other
Willingness to travel within Italy for client visits
Driving licence required
Contract We Offer
We offer a challenging position in a global organisation. As well as a permanent contract and a remuneration package which meets market standards, we give successful candidates the opportunity to work in an independent way with interesting and varied responsibilities.
The compensation package includes, for indicative purposes only, a gross annual salary (RAL) ranging between €35,000 and €45,000, with the actual amount to be determined based on the candidate's qualifications, experience, and skills. In addition, a variable compensation component is provided, consisting of a quarterly premio linked to the achievement of agreed performance objectives.