Desktop Support Engineer - Porto Sant' Elpidio
Pubblicato il 05-10-2026 - ESP Global Services in Italia
About the job
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Join a global IT services company supporting a leading organisation in the aerospace industry.
We are looking for an experienced IT Technician to provide hands?on technical support within a secure, professional environment.
Brief Description
About the job
Join a global IT services company supporting a leading organisation in the aerospace industry.
We are looking for an experienced IT Technician to provide hands?on technical support within a secure, professional environment.
This role is ideal for candidates currently working as an IT Technician, IT Support Specialist, Desktop Support Engineer, or Infrastructure Technician.
You will support users, maintain IT equipment and infrastructure, troubleshoot technical issues, and ensure a high?quality service experience.
Working closely with local and international teams, you will play a key role in keeping business?critical systems operational.
Working hours
On?site, Monday–Friday, 09:*****:00
What Will You Do
Installation, configuration and troubleshooting of desktops, laptops, printers and peripheral devices
Hardware break?fix support and diagnostics
Windows operating system and Microsoft 365 support
Active Directory user administration and support
Smart Hands support for network and infrastructure teams
Basic LAN/WAN connectivity troubleshooting
Wireless network support
Incident, Request and Change management following ITIL processes
Requirements
What will you bring to ESP?
2+ years of experience providing IT infrastructure support, including hardware, software, and operating system troubleshooting
Proficient in Italian - C2 and English - B2
Good command of Windows O/S
Microsoft Office 365 troubleshooting experience
Wireless networking knowledge
Understanding of network protocols, server hardware and configurations
Experience with Active Directory
Advantage: Basic knowledge of LAN?WAN setups and concepts
Why join us
Continuous training and access to our ESP Learning Platform with pathways to certification.
Career Growth: Opportunity to work in a secure, high?tech environment, within the aerospace sector
Diverse Team: Work in a global, innovative environment.
Impactful Role: Keep businesses running smoothly with your IT expertise.
Wide Exposure: Gain valuable experience across multiple industries and clients to grow your technical and professional toolkit.
Who Are We
ESP Global Services is a leading provider of customized IT support solutions to clients across the globe.
From delivering seamless day?to?day IT support to managing complex technology projects, we are trusted by global businesses and the aviation industry to meet demanding service levels and security requirements.
Join a team that prioritizes excellence—our ISO **** certification reflects our commitment to quality and superior customer service.
Note
Native?level Italian language skills are mandatory due to the site's secure nature and end?user support requirements.
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ESP Global Services is an equal opportunity employer, and we value collaboration, passion, and drive for development.
What about you?
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