This job description outlines the scope of responsibilities and key activities based on the organisation’s needs. It is not exhaustive and may be revised as business requirements evolve.

Lead the next stage of our growth in Italy
Hardis Group is an international consulting, digital services and software company, recognised for its expertise in supply chain solutions, cloud technologies, data platforms and digital transformation. As part of our continued international expansion, we are seeking an Operations Director to lead and accelerate the growth of Hardis Group Italia.

The opportunity
Reporting to the executive leadership team, you will be responsible for defining and implementing the operational strategy of our Italian subsidiary. You will lead business operations, develop high-performing teams, strengthen client relationships and ensure sustainable growth and profitability.
You will oversee the functional, technical and people-related aspects of project delivery, ensuring projects are completed on time and within budget,

while managing client relationships in coordination with the sales teams.

Key responsibilities
• Operational strategy and leadership
• Define and implement the operational roadmap for Hardis Group Italia.
• Oversee operations, ensuring quality, efficiency and scalability.
• Lead, develop and inspire multidisciplinary teams.
• Drive continuous improvement and operational excellence initiatives.
• Build and maintain strong relationships with clients, partners and stakeholders.
• Support business growth and expansion initiatives.
• Manage operational risks and ensure business continuity.

Detailed responsibilities
Business development within existing accounts
Strengthen relationships and grow business with existing clients.
Contribute to the design and development of high-value service offerings and participate in presales activities.
Support the sales team in presenting the company’s delivery model and organisational structure.

Operations and

Opérations Director

Personale cucina

Cameriera/e

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