Chief Operating Officer
Pubblicato il 08-10-2026 - KeyPartners in Milano
The Chief Operating Officer (COO) will be responsible for overseeing and optimizing the companys operations in Italy, ensuring efficiency, scalability, and profitability across all business functions. This executive will play a key role in aligning operations with strategic objectives, driving process optimization, and ensuring a seamless customer experience across retail, e-commerce, and wholesale channels.
Key Responsibilities
- Develop and implement operational strategies to improve efficiency, profitability, and overall business performance.
- Oversee supply chain, logistics, procurement, and retail operations, ensuring seamless execution and cost-effectiveness.
- Optimize and integrate retail, e-commerce, and wholesale channels, enhancing omnichannel operations.
- Work closely with the CEO and CFO to align operations with financial and strategic goals.
- Lead process improvement initiatives, identifying inefficiencies and implementing best practices for scalability.
- Oversee inventory management, ensuring optimal stock levels and minimizing waste.
- Implement performance monitoring systems, defining KPIs to track operational success.
- Manage and optimize operational budgets, ensuring cost efficiency while maintaining service excellence.
- Collaborate with IT and digital teams to leverage technology for automation, efficiency, and customer experience improvements.
- Ensure compliance with company policies, industry regulations, and sustainability best practices.
Requirements
- Proven experience as COO, Operations Director, or similar leadership role in the retail industry, preferably in omnichannel businesses.
- Strong expertise in supply chain management, logistics, procurement, and retail operations.
- Solid experience in process optimization, cost management, and operational efficiency.
- Strategic mindset with the ability to drive business transformation and scale operations effectively.
- Strong leadership skills, with a track record of managing and ins