People Operations & Payroll Specialist

08 ott - Milano
Jobylon

Who we areLa descrizione completa del lavoro illustra tutte le competenze, l'esperienza pregressa e le qualifiche che i candidati dovrebbero possedere.Epassi is a leading provider of employee benefit solutions across Europe, founded in Finland in 2007. We were the first in Europe to launch a mobile-payable employee agevolazioni solution. Since then, we have consistently grown, diversifying our products and entering new markets - today we operate across 9 European markets with over 1,100 people.The Financial Times has recognised us multiple times as one of the fastest-growing companies in Europe.We are going through a significant transformation: from a federation of country businesses to One Epassi, a unified operating model. This role sits at the heart of that shift, reporting to the Director, People Operations & Architecture.Your missionYou are the first person employees in Italy come to with anything about their employment. You keep contracts and records accurate, make sure people get paid on time, and give clear answers when they need them. For most employees, this is what good People support looks like.You join at a real turning point. Operational work is moving out of country teams into one company-wide People Operations & Architecture team. So you do more than run the service, you help build it.Your responsibilitiesThe role has two core focus areas: People Operations and Payroll .People OperationsManage employee administration across the full lifecycle: contracts, onboarding, employee changes, leave and offboardingMaintain accurate employee records in HiBob, ensuring data is complete, current and compliantResolve employee and manager queries through the ticketing system, meeting agreed service standardsGuide employees, managers and stakeholders on People processes and local employment requirements, escalating complex casesKeep local policies, templates, process documentation and knowledge base content up to dateHandle employee data securely and in line with GDPR and Italian requirementsWork with People, Finance, IT and other teams to deliver a smooth employee experienceSpot repetitive work and help simplify, document or automate itPayrollRun the internal monthly payroll for Italy from start to finish,



so employees are paid accurately and on timeCollect and process payroll inputs: starters, leavers, salary changes, bonuses, absences, benefits and deductionsComplete the payroll calculation, check results, investigate discrepancies and make corrections before finalisationPrepare payment files, complete required checks and reconcile payroll with FinanceCoordinate with the labour consultant (consulente del lavoro) and relevant authorities where applicableAdminister local benefits (e.G. meal vouchers, welfare platform) and answer employee questions on payslips, deductions and social securityManage year-end activities: Certificazione Unica (CU), tax equalisation, statutory reporting and audit requestsYou'll be successful in this role if you haveHands-on HR administration experience across the full employee lifecycleStrong Italian payroll experience - ideally managing payroll internally end-to-end, not only coordinating with an external payroll providerGood knowledge of Italian employment law: CCNL, contract types, working time, leave entitlements, probation, notice periodsSolid understanding of Italian payroll compliance.Confidence using HiBob or a comparable HRIS, and hands-on experience with an Italian payroll system (e.G. Zucchetti, TeamSystem, Paghe Web)Familiarity with Jira, Google Workspace and Slack - you pick up new tools quicklyA disciplined approach to data accuracy: you check your own work and keep records cleanConfidence using AI in your daily work to draft, summarise and reduce manual effort - always reviewing output and never entering confidential data into unapproved toolsClear, kind communication - there is a person behind every payslip and every ticketGood judgement and discretion when handling sensitive employee and payroll dataA collaborative mindset,



comfortable working across markets and functionsYour track recordProven experience in HR administration across the full employee lifecycleDemonstrated experience running Italian payroll end-to-end, including INPS, IRPEF and statutory reportingA track record of maintaining clean, accurate employee data in an HRISExperience working directly with employees and managers as a first point of contact for HR queriesBackground in a mid-sized organisation with autonomous ownership of HR processesYour competency profileOwnership & reliability - you deliver on time, flag blockers early and take full accountability; payroll and people dataleave no room xysqume for errorAttention to detail - you enter data carefully, check your own work, and keep records clean across every system you touchService orientation - you remember there is a person behind every payslip and every ticket, and you respond with clarity and careComfort with change - Epassi is in active transformation; you adapt to new processes and shifting priorities without losing your footingCollaborative mindset - you work well across teams and markets, share knowledge freely and support colleagues when cover is neededDiscretion - you handle sensitive employee and payroll data with the judgement the role demandsLanguage profileItalian - Native / C2 (mandatory)English - B2–C1 (mandatory)Why join usBe part of an ambitious growth journey and join a global community of driven, bold, entrepreneurial, yet grounded, Epassians in a company that is constantly evolvingWork with a clear purpose, boosting everyday wellbeing, and create a meaningful, positive impact on both individuals and societyThrive in an open and inclusive culture with low hierarchy, where relationships are built on respect, camaraderie, and shared successes and challengesCome as you arel, we'll bring out the best in you and support your personal and professional growthJoin a fast-growing tech company with a strong financial foundation, offering real opportunities to grow and make an impactContribute to solidifying our position as the leading player in Europe's employee benefit market and help shape the next wave of success

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