Outlet Manager

08 ott - Firenze
Altro

Constance Ephelia is a beautiful resort located on the island of Mahé in Seychelles, surrounded by stunning beaches and tropical nature. We offer a dynamic and supportive work environment where team spirit, personal growth, and service excellence come together. Join our passionate team and be part of a company that values people and creates memorable experiences every day. We are seeking a dedicated and empathetic Spa Therapist to join our wellness team at Constance Ephelia, Seychelles.

As a Spa Therapist, you will be at the heart of delivering exceptional spa experiences to our guests, providing bespoke treatments in a luxury resort environment. You will combine technical expertise with genuine care, ensuring every guest leaves feeling rejuvenated and valued.

This is an excellent opportunity to showcase your therapeutic skills whilst working in one of the world's most beautiful destinations.

Deliver a comprehensive range of spa treatments including massage, facials, body therapies, manicures, pedicures, and waxing services in accordance with spa protocols and industry standards

Greet all clients with warmth and professionalism, using name recognition and maintaining a welcoming demeanour throughout their spa journey

Conduct thorough health assessments and consultations with guests prior to treatments, demonstrating discretion and understanding of any necessary precautions

Confirm all scheduled treatments with guests before commencing, ensuring their comfort and addressing any specific requirements or concerns

Maintain impeccable standards of hygiene, cleanliness and organisation within treatment areas,



ensuring all products are stocked, refilled and readily available

Actively promote spa services, beauty products and hotel offerings to enhance the guest experience and support business objectives

Process all payments for treatments and products accurately and promptly, maintaining responsibility for financial transactions

Maintain detailed and accurate records of all treatments provided to each client, including products used and outcomes

Demonstrate comprehensive knowledge of all spa treatments, their benefits and outcomes, as well as related products and techniques

Provide personalised recommendations to guests based on their individual needs, preferences and feedback

Work collaboratively with colleagues to ensure seamless service delivery and support team objectives

Participate actively in team meetings, training programmes and professional development opportunities to enhance skills and knowledge

Maintain the highest standards of personal grooming and professional appearance in accordance with company standards

Ensure strict confidentiality and discretion regarding all client information and interactions

Comply with all health, safety, hygiene and fire safety procedures, familiarising yourself with emergency protocols

Report any accidents, security incidents or near misses promptly to your line manager

Demonstrate flexibility in working hours to meet business needs and guest requirements

Support the spa team in achieving business goals and maintaining the organisation's reputation for excellence vetrinabakeca

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