06 ott - Minerbio
Hiab
pMissionbridge the gap between quality engineering, technical support and supplier relations for heavy and super heavy crane range, deepening technical product expertise while managing critical warranty claims.
/ph3key responsibilities /h3ulliassess, process and execute warranty claims for heavy and super heavy cranes in full compliance with global policies and sops.
/lilimonitor claims data and warranty costs to identify recurring technical issues and provide structured feedback to quality teams.
/lilitrack, investigate and follow up on complex, high?value or overdue claims, escalating critical cases when necessary.
/lilisupport parts return logistics, supplier recovery actions and service letter execution.
/liliprovide operational warranty guidance and training to system users and participate in continuous improvement and lean projects.
/li /ulh3what we are looking for /h3ullibackground in quality engineering, technical support,
warranty handling or hands?on factory floor service experience with heavy machinery.
/lilistrong practical understanding of mechanical and hydraulic product architecture.
/lilihigh digital literacy with ability to quickly master erp and warranty systems.
/liliproactive mindset, strong customer focus and ability to work independently in a multicultural environment.
/lilifull professional proficiency in written and spoken english; knowledge of spanish or italian is a distinct advantage.
/li /ulh3what we offer /h3ullihybrid work model – one day per week remote.
/lili25 days paid leave, 22 vacation days, 3 personal days.
/lili15 salary payments per year, guaranteed pay increases.
/lilifree commuter service and balanced work schedule (218 working days per year).
/li /ul #J-*****-Ljbffr
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