Sap Sd Otc Consultant

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/8aq5f2

Work Mode: Remote(Need basis travel is required in Italy )
Si candidi in fretta: consulti la descrizione completa scorrendo verso il basso per scoprire tutti i requisiti di questo ruolo.
Role Overview
ExperiencedSAP S/4HANA O2C Consultantto join AMS Support team in Italy.
The consultant will be responsible for providing functional support, incident resolution, change request implementation, and continuous process improvements for the Order-to-Cash business processes within SAP S/4HANA.
The role requires close collaboration with business users, IT teams, and global stakeholders to ensure smooth operations and service delivery.
Key Responsibilities
AMS Support Activities
Provide L2/L3 functional support for SAP S/4HANA Sales and Distribution (SD) and Order-to-Cash processes.
Analyze, troubleshoot, and resolve incidents, service requests, and production issues within SLA timelines.
Perform root cause analysis and implement sustainable solutions.
Support business users during month-end, quarter-end, and year-end activities.
Monitor application performance and proactively identify process improvements.
Functional Expertise
Manage end-to-end O2C processes including:
Customer Master Data
Inquiry and Quotation Management
Availability Check (ATP)
Delivery Processing
Transportation & Shipping
Billing and Invoicing
Returns Management
Credit Management




Intercompany Sales
Support integration with MM, FI & WM systems.
Configure and maintain SAP SD/O2C functionalities in S/4HANA.
Gather and analyze business requirements.
Prepare Functional Specifications for developments and enhancements.
Support testing activities, including SIT, UAT, and regression testing.
Coordinate transport management and production deployments.
Support SAP release upgrades and system enhancements.
Stakeholder Management
Collaborate with local and global business teams.
Conduct user training sessions and prepare support documentation.
Participate in governance meetings and provide status reports.
Required Skills & Qualifications
Mandatory Skills
10+ years of SAP SD/O2C consulting experience.
Minimum 5+ years of SAP S/4HANA experience.
Strong knowledge of:
Delivery & Shipping
Billing & Invoicing
Credit Management
Returns Processing
Customer Master Data
Experience in AMS/Support projects.
Strong issue-resolution capabilities.
Experience with ServiceNow, Jira, or similar ticketing tools.
Knowledge of integration with FI, MM, and WM.
Excellent communication and stakeholder management skills.
Preferred Skills
Experience with SAP Fiori applications.
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Understanding of IDocs, EDI, interfaces, and APIs.
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Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/8aq5f2