Solution Engineer Dach

08 ott - Bolzano
Endian

The Solution Engineer supports the design, presentation, and implementation of Endian solutions for customers and partners. The role collaborates with Sales, Support, and internal technical teams to translate customer requirements into effective technical solutions, contributing to both pre-sales activities and solution deployment.Le seguenti informazioni forniscono una panoramica delle competenze, delle qualità e delle qualifiche necessarie per questo ruolo.The role focuses on supporting customers and partners operating in the DACH market (Germany, Austria, Switzerland), requiring the ability to work in German as well as English and Italian within the internal organization.ResponsibilitiesDesign of technical solutions aligned with customer and partner requirementsTechnical contribution to the pre-sales process through analysis of customer needs and definition of appropriate solutionsTechnical positioning and presentation of solutions to customers and partnersTechnical guidance for customers and partners during solution deployment, configuration, and initial setupValidation of technical solutions through proof-of-concept (PoC) activities and evaluationsTechnical point of contact for German-speaking customers and partnersCollaboration with internal technical teams for the analysis and escalation of complex technical issuesContribution to the development and maintenance of technical documentation and deployment guidelinesCollection and communication of field feedback to product management and internal teamsContribution to partner enablement and technical training activities in the DACH regionSolid knowledge of IP networking (addressing, routing, firewalling,



VPN)Understanding of network security concepts and secure connectivity architecturesFamiliarity with Linux-based systems and virtualized environmentsAbility to design and present technical solutions based on customer requirementsAbility to perform configuration, validation, and troubleshooting activitiesExperience with cybersecurity technologies such as firewalls, VPNs, and secure remote access solutionsExperience with IT service management tools such as Jira, Confluence, or equivalent platformsUnderstanding of ITIL best practices for IT service managementAwareness of ISO 27001 principles related to information security and operational processes2-5 years of experience in networking, cybersecurity, solution engineering, or technical pre-sales rolesFluent German (required) to support customers and partners in the DACH marketProfessional English (spoken and written)Italian (spoken and written)Strong communication and presentation skillsAbility to interact effectively with customers and partners xysqume in technical discussionsAbility to coordinate across technical teams and collaborate cross-functionallyAnalytical and solution-oriented thinkingTeamwork and collaboration mindsetAccuracy, accountability, and reliabilityFlexibility and autonomy in problem-solvingAdaptability in dynamic and fast-changing environmentsCustomer-oriented mindsetWhat we offerAgile structured, distributed multi-national, multi-language organizationA stimulating work environment, with opportunities for professional growthPossibility and encouragement to take a part on development of the companyFlexible working location and hoursSnacks and drinks at the office, lunch contributionA workplace that values innovation, collaboration, and continuous learning#J-18808-Ljbffr

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