Aftersales Technical Lead: Training, Warranty & Quality

06 ott - Milano
GWM Italia

GWM Italia seeks to build and run the technical, training and warranty function and team, reporting to the head of the aftersales and spare-parts department.
You will lead the construction of technical management, training, warranty and claim processes, and build the KPI framework for the technical quality team and service stations across Europe.
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The role also involves designing and implementing training plans, setting up training classes and steering warranty planning for dealers.
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