06 ott - Pescara
Abbott Laboratories
pAbbott is a global leader in in vitro diagnostics and offers a broad range of innovative instrument systems and tests for hospitals, reference labs, blood banks and clinics.
Our products offer automation, convenience, cost-effectiveness and flexibility.
Abbott has helped transform the practice of medical diagnosis from an art to a science, helping to create the modern diagnostics industry through the company's commitment to improving patient care and lowering overall costs.
/p h3Primary objective of the position /h3 pTechnical Service Specialist is responsible for performing planned maintenance activities, hardware and software upgrades (TSBs) and for back up first line level one service and assisting with installations and deinstallations.
/p h3Major accountabilities /h3 ul liProvides first line service to Abbott Ambassadors (service interventions requiring less than 4 hours labor time)
/li liSchedules and perform planned maintenance (PM) activities /li liAssists with instrument installations and deinstallations /li /ul pSuccess in this role is measured by customer satisfaction score (NPS), service key performance indicators achievement and economic growth and profitability per district.
/p h3Educational background /h3 ul liBachelor degree or equivalent experience is required /li liDegree as Mechanical/Electrical/Biomedical/Biotechnology/Clinical Engineer.
/li /ul h3Requirements / Work experience /h3 ul li1-2 Years experience in a similar position /li liStrong communication skills /li liAbility to identify and drive resolution of issues /li liexperience in use of analytical tools and software /li /ul #J-*****-Ljbffr
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