Customer Service & Sla Delivery Manager

06 ott - Firenze
Idemia Group

IDEMIA Group's IDEMIA Secure Transactions division is seeking a Customer Service Manager for its Milan area, with responsibilities to lead the Customer Service Team and oversee the full order-to-delivery process for key banking industry customers.
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You will collaborate with internal departments to deliver service excellence, manage contract delivery, and drive revenue growth while maintaining data accuracy and customer satisfaction.
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