ResponsibilitiesFounded in **** in Athens, Greece, Welcome redefines the way people travel by going above and beyond the commoditized transfer service and being the first company to deliver a complete, personalised, in-destination travel experience.
From the moment a traveler arrives at a new destination, until their return journey home, Welcome accommodates all their travel needs, including transfers, sightseeing trips, and local information, in the easiest, friendliest, and most personalised way possible.
Welcome's drivers are experts in the area and share their local know-how to make travellers feel at home wherever they are.
The company has also introduced contactless rides, thorough cleaning protocols, and protective equipment to make every journey safe.
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Being a travel tech startup, Welcome continues to grow and scale its operations and is quickly becoming a global category leader for in-destination travel services.
One of the highest-rated global transportation companies with a rating of 4.9/5 stars
Expanded from 200 destinations last year to 350, achieving our ambitious **** growth target
Over 4,000 travel partners including 2,500 hotels, numerous vacation rentals, and travel agents, adding 50+ new ones every month
Over 2.5 million happy travellers every year
The TeamWe are a group of vibrant, diverse people who love travelling and never settle on quality.
Each one of us didn't join Welcome by chance and believes deeply in what Welcome is trying to achieve, so we work relentlessly to make that happen.
We challenge common logic, focus on design, put simplicity and usability first, and create memorable experiences.
We keep learning and exploring better ways to serve our community and grow personally and professionally in our respective fields.
We stay humble along the way, with a "pay it forward" mentality, but with big and bold goals.
As aSales Development Representative (Italian/English)at Welcome Pickups, you will primarily focus on outbound prospecting; proactively identifying and reaching out to potential clients such as hotels, property managers, travel agents, and other target segments via phone, email,

and other channels to generate new business interest in Welcome Pickups' B2B services.
You will also engage and qualify inbound leads received from Marketing, ensuring a consistent, high-quality experience regardless of how a prospect enters the pipeline.
You will be responsible for engaging potential clients, qualifying their suitability, and scheduling virtual or physical meetings with Business Development Managers.
By leading with outbound prospecting and supporting inbound engagement where needed, you will play a key role in expanding Welcome Pickups' client base and driving the scalability of the B2B sales funnel.
ResponsibilitiesOutbound Prospecting & Lead QualificationProactively identify and reach out to prospective clients - hotels, property managers, travel agents, and other target segments - via phone, email, and other channels to generate new business interest
Build and run structured outbound sequences and cadences, adjusting approach and messaging to maximize response and conversion rates
Engage and qualify inbound leads received from Marketing promptly via email, phone, or other communication channels
Introduce Welcome Pickups' services, conduct discovery conversations, and build rapport with prospects
Qualify leads based on predefined criteria, such as business size, industry, and readiness to collaborate
Appointment SchedulingBook virtual or physical meetings for Account Executives (Business Development Managers) with qualified leads
Coordinate meeting times and ensure all relevant details are documented in the CRM system
Provide Business Development Managers with a detailed summary of the lead's needs, challenges, and interests
CRM & Workflow ManagementLog all lead interactions and updates in the CRM (HubSpot) with accuracy and consistency
Track lead progress and follow up with unresponsive contacts as needed

Use automation tools and workflows to manage communication and reminders
Collaboration With Other TeamsPartner with Marketing to ensure alignment on inbound lead qualification criteria and feedback on lead quality
Work closely with Business Development Managers to refine messaging and ensure a smooth handover process
Share insights on prospect and lead behavior and trends to support strategy adjustments
Continuous ImprovementAnalyze outreach and scheduling performance metrics to identify areas for improvement
Experiment with messaging, outreach techniques, and workflows to increase meeting booking rates
Stay informed about Welcome Pickups' services and market trends to provide value in conversations with leads
RequirementsBachelor's degree in Business, xysqume Marketing, or a related field
Excellent written and verbal communication skills in both English & Italian
At least 2 years of track record in B2B outbound sales and lead generation in the travel and/or technology (SaaS) industry as a sales development representative, business developer, sales executive, or a relevant role
Proficiency in HubSpot, particularly in managing sequences, lead generation tools, and sales automation technologies, or any other CRM tools
Analytical thinking & data-driven mindset with a strong ability to analyze complex data and make informed strategic decisions
Proven ability to drive sales processes from plan to close
Advanced interpersonal skills for building, developing, and managing relationships with partners
Self-motivated with the ability to work independently; strong sense of ownership
Familiarity with the travel & hospitality industry will be a great plus
Uncompromising attention to detail
Ace problem-solving skills
Excellent team player with strong leadership skills
A friendly and upbeat personality
Digital native: fluent in web and digital technologies
Exceptional communication skills and ability to work across groups and geographies
BenefitsVibrant and fresh work environment
Flexible work-from-home policy
The tools you need to perform your daily tasks successfully
L&D; personal budget
Private Insurance Plan
+4 extra PTO days annually
The unique opportunity to join "the next big thing" at ground level
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Sales Development Representative (Italian/English)

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