Concierge - Hotel d'Inghilterra, Roma

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/8asjzg

pStarhotels, a private Italian hotel company operating in the upscale and upper scale luxury sectors, is a market leader in the hospitality industry. The Group vaunts 30 hotels located in the heart of the top Italian destinations, London, Paris and New York, with more than 4,200 rooms. /ppJoin Starhotels and become part of the Front Office Team as Concierge at our bHotel d'Inghilterra /bin the heart of bRome /b. /ppAs a first point of contact for our Guests throughout their stay, you will master an outstanding service during all stages of their stay. /ppYour responsibilities include: /pulliBeing the friendly face that responds promptly to guest inquiries, providing information and assistance. /liliExhibiting your impeccable knowledge of the local scene, becoming the source for hidden gems and must-see spots. /liliWelcoming every guest with authentic and genuine hospitality, setting the tone for their stay. /liliTailoring personalized recommendations, directions and reservations, transforming trips into unforgettable experiences. /liliEfficiently managing guest messages and requests. /liliStaying updated about hotel services, guest needs, and special events. /liliElevate the lobby and Front Desk into spaces of comfort and style, while ensuring standards and safety compliance. /liliAdhering to policies and procedures when working front of house equipment and property management systems. /li /ulh3Requisiti /h3ulliA unique personality and a true passion for hospitality.



/liliFamiliarity with Opera PMS for efficient operations. /lili2+ years’ experience in 5-star hotels as a Concierge /liliAbility to anticipate and resolve challenges and complaint resolution finesse. /liliA commitment to delivering a high level of customer service. /liliVersatility in handling various work scenarios. /liliEnthusiasm when being assigned to both individual and team-oriented tasks. /liliMastery of the local area, enhancing guest experiences. /li /ulpEmbrace global diversity by speaking: /pulliItalian – fluently /liliEnglish – fluently /liliAdditional languages are a plus. /li /ulpUnlock a world of benefits including: /pulliStylish uniforms with complimentary laundering. /liliExclusive discounted stays within the group. /liliDiscounts with our partners. /li /ulpEmbrace growth with: /pulliExceptional career advancement opportunities through our Performance Management Program. /liliAn attractive compensation package based on your experience. /liliThe chance to be a part of an ambitious, caring organization. /li /ulpAt Starhotels, our commitment to equality and inclusion expresses our desire to create a work environment that recognises and appreciates the uniqueness of each person and promotes diversity in all its nuances. This position is open to candidates of all backgrounds, regardless of ethnicity, gender, sexual orientation or disability. /ppJoin us to shape your outstanding career! /p #J-18808-Ljbffr

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/8asjzg