Biogen seeks an intern in Milan to support digital transformation and AI initiatives within customer excellence and operations. The role involves collaborating on digital health solutions, omnichannel campaigns, and internal AI adoption programs while learning innovation and digital engagement strategies.
Responsibilities
Support change management and digital transformation initiatives within the affiliate
Collaborate on launching and managing digital solutions for patients, caregivers, and healthcare professionals
Contribute to designing multi-target omnichannel campaigns across different stakeholder groups
Support internal AI adoption programs through educational materials and awareness campaigns

Assist in identifying metrics and KPIs to measure project impact and effectiveness
Requirements
Degree in Marketing, Communication, Economics, Digital Marketing, or related field
Excellent written and spoken English language proficiency
Strong communication skills with project management and multitasking abilities
Proficiency in Microsoft Office Suite, PowerPoint, Excel, and generative AI tools
Demonstrated knowledge of social media channels and digital marketing methodologies
Analytical and strategic thinking skills with interest in emerging technologies

Intern, Customer Excellence & Operations

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