Restaurant Operations Manager

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/8auj1u

Job title: Restaurant Operations Manager

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Location: Venice, Italy

Salary: €30.000-€35.000 gross per year

Start date: ASAP

We are seeking an Operations Manager who will oversee key financial aspects of the restaurant’s P&L;, ensuring budget alignment and cost control while supporting leadership in upholding brand standards, core values, and business objectives.The role is to drive operational excellence, guest satisfaction, and team development in a fast-paced, high-energy environment.

Key Responsibilities:

- Financial Oversight: Understand and manage budgetary and P&L; components, ensuring cost efficiency and profitability.
- Team Leadership: Mentor, coach, and develop staff into brand ambassadors, fostering a culture of exceptional customer service.
- Workforce Management: Create and adjust work schedules in line with forecasting and budgetary guidelines.
- Departmental Leadership: Run a cost centre or department, ensuring smooth operations and brand consistency.
- Cross-Department Collaboration: Work closely with all teams to execute systems and processes that deliver high-quality products and services.
- Team Development: Assist in building a high-performing team that aligns with the restaurant’s vision and values.
- Retail & Sales Growth: Implement brand standards in retail operations while identifying innovative opportunities to boost sales through guest and staff engagement.
- Guest-Centric Culture: Foster an environment where guest satisfaction is the top priority,



meeting or exceeding brand benchmarks.
- Quality Assurance: Monitor and maintain service standards to ensure guest expectations are consistently met.
- Music & Guest Engagement: Connect with guests through knowledge of music trends and history.
- Talent Acquisition & Retention: Support leadership in recruiting, developing, and retaining top talent, placing them in roles that maximize their potential.
- Performance Management: Set clear goals and expectations for team members, using performance reviews to drive accountability and success.
- Career Development: Guide staff along structured career paths, ensuring growth and advancement opportunities.
- Training & Development: Act as a Learning Coach, designing and executing training programs to enhance skills and improve retention.

Key requirements:
- Proven track record in an Operations Manager role within a high-volume, full-service, casual-themed restaurant.
- Innovative thinker with the ability to introduce creative solutions to the team.
- Passionate about service with a guest-first mindset.
- Strong verbal and written communication skills.
- Business acumen with problem-solving expertise to diagnose issues and implement effective solutions.
- Excellent listening and interpersonal skills, with the ability to communicate complex ideas clearly.
- Confident presenter—able to pitch ideas and information to diverse audiences, including guests, teams, and leadership. xjncmbx
- Fluency in English required; multilingual abilities are a plus.

Job title: Operations Manager

Location: Venice, Italy

Salary: €30.000-€35.000 gross per year

Start date: ASAP

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Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/8auj1u