Land Experience Sales

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/8av6nr

Questa posizione è in Costa Crociere S.p.A.

Il processo di selezione sarà interamente gestito Costa Crociere S.p.A..

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Land Experience Sales
Shipside
Career

Are you ready to turn every destination into an unforgettable experience for our guests? Drive success, Live your ambition.
What You Will Do

As a Land Experience Sales, you will help guests make the most of every destination. Through your sales mindset, relationship-building skills and passion for travel, you will inspire unforgettable experiences while contributing to Costa’s commercial success.
Guest Experience & Relationship Building

* Become the trusted point of reference for guests, helping them choose the experiences that suit them best.
* Build meaningful relationships and create memorable moments throughout the guest journey.
* Proactively resolve issues and ensure a smooth, enjoyable experience ashore.
Sales & Business Impact

* Promote shore excursions and packages, turning guest needs into sales opportunities.
* Use a consultative approach to maximize conversion, upselling and revenue growth.




* Contribute to achieving department targets and commercial objectives.
Excursion Operations & Quality

* Support excursion operations to ensure seamless organization and service delivery.
* Monitor excursion quality and guest satisfaction, joining tours when needed.
* Contribute to continuous improvements that enhance both guest experience and business performance.
Reporting & Coordination

* Support back-office activities, special requests and operational follow-up.
* Track sales performance and contribute to reporting and decision-making processes.
* Collaborate with onboard teams to deliver exceptional results.
Who You Are
Required

* Secondary school education in tourism, languages or related fields
* Some experience in direct sales
* Sales mindset with confidence in promoting products or services
* Fluent English and at least two additional languages (Italian, French, German, Spanish) at high proficie

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/8av6nr