08 ott - Genova
Leonardo
Questa posizione è in Leonardo
Il processo di selezione sarà interamente gestito Leonardo.
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Job Description:
Leonardo is an international industrial group, among the main global realities in Aerospace, Defense and Security, which creates multi-domain technological capabilities in Helicopters, Aircraft, Aerostructures, Electronics, Cyber Security and Space. With over 60,000 employees worldwide, the company has a solid industrial presence in Italy, the United Kingdom, Poland, the United States, and operates in 150 countries also through subsidiaries, joint ventures and shareholdings. A protagonist of the main strategic programs at a global level, it is a technological and industrial partner of Governments, Defense Administrations, Institutions and companies.
Within the Automation business area, we are looking for a Service Manager for our Genoa office.
As IPT Leader of the assistance and maintenance contract, the Service Manager:
* is involved in the commercial initiative,
contributing to analyzing the sustainability of commitments and evaluating the level of risk of the service contract already at the proposal stage,
* interfaces with the end customer for the management of contractual warranty and post-warranty commitments, in close coordination with other company functions involved (proposal & sales, supply project manager, after-sales assistance),
* defines and keeps updated the program of the project/service initiative assigned to him/her,
* takes charge and administers the budget of the initiative throughout the life cycle of the contract,
* negotiates commitments and plans resources together with the contacts of the technical functions involved,
* monitors the progress and measures the quality of the results of the individual work packages assigned, in close coordination with the technical contacts, also activating sub-supplies of externalized products/services where necessary for the completion of the initiative,
* periodically reports to the operational
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