08 ott - Roma
Arenametrix
pARENAMETRIX is a B2B SaaS startup, founded in 2013 by a team of three data science experts, that serves cultural and sports organizations. /ppWe aim to support the entertainment industry in its digital transformation by providing cutting-edge tools tailored to the unique business of selling experiences! /ppOur clients use the Arenametrix Customer Data Platform to leverage their current data and grow their future audiences. /ppAs the first comprehensive solution for automatic data centralization (ticketing, cashless payments, online store, etc.), Arenametrix enables detailed audience analysis and the implementation of innovative marketing strategies. Our state-of-the-art solution and the day-to-day support our clients receive from our team of dedicated experts position us as the leader in the French market. /ppWe’re a team of passionate professionals eager to welcome new members who share our strong, unwavering values: excellence, transparency, and autonomy! /ppAs we’re in the midst of rapid growth, we’re creating this position to strengthen our development and client support in the sports sector (soccer, rugby, track and field, volleyball, etc.). /ph3Your Responsibilities /h3pBy joining us, you’ll contribute to the growth and expansion of our solution within the European sports industry by taking charge of management and development in this vertical. /ph3Customer Satisfaction and Upselling /h3ullipThoroughly assess projects with various stakeholders and propose the solutions best suited to their needs, to better meet their expectations. /p /lilipImplement and refine the customer journey process through its various phases: onboarding, delivery, certification, and upselling.
/p /lilipProvide daily reporting via HubSpot /p /lilipDevelop an upselling strategy to ensure the Arenametrix project becomes a long-term fixture for the client /p /li /ulh3Customer Base Development /h3ullipActively prospect by phone and schedule in-person meetings, leveraging an inbound marketing strategy /p /lilipEngage with and build relationships with these prospects, meeting with them alongside the existing sales team to launch new partnerships /p /lilipStructure and lead continuous improvement projects within the Sales division /p /lilipLeverage your experience to help the team excel /p /li /ulh3Performance Marketing /h3ullipHighlight the work done with your clients by writing use cases /p /lilipIdentify opportunities to create diverse content in terms of angle and format: articles, white papers, educational videos, videos of our tool, GIFs, documents generated by our tool, newsletters, etc. /p /lilipShowcase your data marketing expertise in the sports sector through conferences on the topic organized by Arenametrix or externally (Forum de la Billetterie, Sportem, etc.) /p /lilipCollaborate with members of the product, marketing, and sales teams to optimize the effectiveness of the content strategy /p /lilipPromote Arenametrix’s brand image at events and trade shows /p /li /ulh3Qualifications /h3pYou hold a Master’s degree (e.g., from a business school).You have prior experience at a B2B SaaS scale-up, particularly in sales and business developmentYou have excellent written and verbal communication skillsYou are bilingual or even a native English speakerYou have a structured mindset: you can explain complex ideas simply, create a clear and comprehensive writing plan, and organize your argumentsYou enjoy working with data, handling Excel spreadsheets, and writing complex formulasYou’re not afraid of a challenge; you’re results-oriented and never get discouraged.You can work independently, aren’t afraid to take on responsibilities, and are motivated by the project.You’re eager to get involved in a rapidly growing scale-up and have a great experience in Rome as part of a team of passionate people! /p #J-18808-Ljbffr
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