Front of House Crew

08 ott - Venezia
Harri

pWe need an exceptional and passionate Assistant Front of House Manager to join our team and to support the Front of House Manager. If you are an inspiring leader and communicator, a people person through and through and have a genuine desire to be part of something big then your journey should start here. Help us to create an unforgettable experience be a part of Europe’s fastest moving, ground-breaking, lifestyle hospitality brand.br/br/WHO ARE WEbr/Generator is on a journey. Appropriate, given that we're an accommodation brand. The journey began in London, swung through a heap of European capitals on its way to dominating the world. No biggie. Fast Company named us one of the top 50 most innovative global companies. We, of course, agree. And now this top 50 most innovative global company (did we mention that?) wants a pretty awesome Assistant Front of House Manager for Generator London. /ppOur spaces are safe and seriously social, in the proudest part of the beating heart of the cities we love. Cultural action, creative pulse and an outstanding way to waste some of the finite time the universe has given you - that's what Generator offers. Holds true for staff and visitors equally, and while chic design is always the backdrop, every Generator in every destination reflects the unique beat of that city's heart.br/br/BEING YOURSELF is the key to bringing the Generator story and brand to life. /ph3ABOUT GENERATOR VENICE /h3pIt’s not hard to find beauty in a marble city built on a lagoon, but away from the obvious sights and monuments, across bridges, down backstreets and into secret squares, you’ll discover the hidden corners where Venetians hang out. Because if you want to find the real Venice, you have to get lost.br/br/Generator Venice stands on the waterfront of the island of Giudecca, one short stop on the Vapporetto from Piazza San Marco. This hostel was originally a warehouse, so the building blends history and character with contemporary design features.br/br/Inside the Generator Venice hostel you’ll find luxurious mosaic floors, a glass chandelier and an imposing stone fireplace. Public spaces are subtly split into intimate and open-plan areas – all surrounding the bar and café. Every room has a view of either the gardens, Lido, Ampio Canal or the iconic San Marco. Not bad for a hostel, aye? /ph3NUTS AND BOLTS OF THE JOB /h3ulliSupporting and reporting into Front of House Manager /liliTake ownership of the guest journey to ensure that we create a truly unique Generator experience /liliStrive to continuously “raise the bar” by improving standards of performance, redefining the hostel experience by achieving outstanding customer satisfaction /liliEnsure that our social spaces embody the Generator brand and culture /liliPlay a part in ensuring that there is a responsible person (duty manager) onsite at all times /liliBuild and lead a FOH team who get Generator and want to be themselves /liliEnsure that your team remains up to date with all local,



national and international trends /liliCommunicate effectively and appropriately in all directions so that the team understands its goals and is motivated to achieve them /liliHave a comprehensive knowledge of and ensure compliance with all local legislation and regulations pertaining to your department /li /ulpWe need an exceptional and passionate Assistant Front of House Manager to join our team and to support the Front of House Manager. If you are an inspiring leader and communicator, a people person through and through and have a genuine desire to be part of something big then your journey should start here. Help us to create an unforgettable experience be a part of Europe’s fastest moving, ground-breaking, lifestyle hospitality brand.br/br/WHO ARE WEbr/Generator is on a journey. Appropriate, given that we're an accommodation brand. The journey began in London, swung through a heap of European capitals on its way to dominating the world. No biggie. Fast Company named us one of the top 50 most innovative global companies. We, of course, agree. And now this top 50 most innovative global company (did we mention that?) wants a pretty awesome Assistant Front of House Manager for Generator London. /ppOur spaces are safe and seriously social, in the proudest part of the beating heart of the cities we love. Cultural action, creative pulse and an outstanding way to waste some of the finite time the universe has given you - that's what Generator offers. Holds true for staff and visitors equally, and while chic design is always the backdrop, every Generator in every destination reflects the unique beat of that city's heart.br/br/BEING YOURSELF is the key to bringing the Generator story and brand to life. /ph3ABOUT GENERATOR VENICE /h3pIt’s not hard to find beauty in a marble city built on a lagoon, but away from the obvious sights and monuments, across bridges, down backstreets and into secret squares, you’ll discover the hidden corners where Venetians hang out. Because if you want to find the real Venice, you have to get lost.br/br/Generator Venice stands on the waterfront of the island of Giudecca, one short stop on the Vapporetto from Piazza San Marco. This hostel was originally a warehouse, so the building blends history and character with contemporary design features.br/br/Inside the Generator Venice hostel you’ll find luxurious mosaic floors, a glass chandelier and an imposing stone fireplace. Public spaces are subtly split into intimate and open-plan areas – all surrounding the bar and café. Every room has a view of either the gardens, Lido, Grande Canal or the iconic San Marco. Not bad for a hostel,



aye? /ph3NUTS AND BOLTS OF THE JOB /h3ulliSupporting and reporting into Front of House Manager /liliTake ownership of the guest journey to ensure that we create a truly unique Generator experience /liliStrive to continuously “raise the bar” by improving standards of performance, redefining the hostel experience by achieving outstanding customer satisfaction /liliEnsure that our social spaces embody the Generator brand and culture /liliPlay a part in ensuring that there is a responsible person (duty manager) onsite at all times /liliBuild and lead a FOH team who get Generator and want to be themselves /liliEnsure that your team remains up to date with all local, national and international trends /liliCommunicate effectively and appropriately in all directions so that the team understands its goals and is motivated to achieve them /liliHave a comprehensive knowledge of and ensure compliance with all local legislation and regulations pertaining to your department /li /ulpNaturally this is not intended as an exhaustive list of duties. Other duties as may be reasonably required will form part of this job description.br/br/ /ph3WHAT’S IN YOUR DNA /h3ulliPassionate for hospitality and the youth travel market /liliPassionate for delivering excellent customer service /liliStrong leadership skills with ability to coach, mentor, train and develop crew members /liliHands-on experience /liliAbility to work in a fast-paced environment /liliAvailable to work when needed, including weekends, holidays, and nights /liliYou must be eligible to work in the EU to be considered for this role /li /ulh3YOUR ROCK STAR EXPERIENCE /h3ulliPrevious experience working in the hospitality industry and in a similar role /liliPossess a high level of commercial awareness and sales capabilities in addition to excellent leadership skills /liliCompetent level of IT proficiency /liliConversant in at least one Property Management System /li /ulh3OUR EMPLOYEE BENEFITS /h3ulliBirthday holiday in addition to your yearly holiday allocation /liliEmployee Bounty Program providing opportunities to earn up to £1,000 for new hire referrals with no cap on number of referrals made /liliCompany contribution towards gym membership fees for all eligible employees /liliIdeas Award - Quarterly award to double pay for 1 month to employee with most valuable suggestion/feedback /liliEmployer funded life assurance at two times base salary to cover death in service lump sum payments /liliEmployer funded income protection to cover 50% of base salary to cover prolonged absence from work due to incapacity /lili2 free nights’ accommodation across any hostels (subject to availability) /liliReduced room rates for staff as well as friends and family members (we operate in 15 locations across Europe US so your next holiday is sorted) /liliSocial events and celebrations calendar /liliVarious employee recognition schemes /liliOnline learning tools /li /ulh3SO YOU THINK THIS MIGHT BE YOU? /h3pThatu2019s cool. If you’ve got questions call us, or check look forward to hearing from you.br/br/Join Us and help us achieve our Vision! /p #J-18808-Ljbffr

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