08 ott - Parma
Sidel
Contract Type
Permanent
Country
ITALY
Location
Parma
Your opportunity
Are you passionate about advanced technologies and eager to work in leading industrial environments? Do you enjoy solving technical challenges, training users, and learning within a stimulating and nurturing global community? Join Sidel, a global leader in food, beverage, and personal care packaging solutions, as a Field Service Technician. You will be trained and supported to master high-tech equipment deployed at major industrial clients in Europe and abroad.
Your Mission
Your main responsibilities
• Install, commission and test Sidel equipment, including single machines and complete production lines
• Troubleshoot, prevent and adopt corrective maintenance on electrical, mechanical and automated machines within high-speed production lines
• Execute precise technical diagnostics, share feedback with internal support teams and propose corrective actions
• Administrate equipment upgrades and optimisation, including hardware and software updates
• Collaborate closely with project managers and technical support teams to ensure customer satisfaction
• Train and empower client operators and maintenance technicians to ensure efficient equipment handling
• Report after sales opportunities detected on Customer site;
• Comply fully with Sidel and client safety rules, with clear communications throughout interventions
Your Profile
Your profile
• Technical degree (automation, mechatronics, electrotechnics, industrial maintenance…)
• Strong technical curiosity and eagerness to learn continuously
• Field experience preferred or strong motivation to learn on the job
• Fluent in English, essential for working in a multicultural team
• Willingness to travel extensively (often >80% of the time) and adapt to different international environments
• Excellent interpersonal skills and customer service mindset
What we offer you
• A comprehensive training program, combining factory learning, hands-on field
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