08 ott - Milano
MOSCOT NYC since 1915
About MOSCOT
MOSCOT is a five-generation family-owned New York City institution renowned worldwide for its iconic eyewear — The MOSCOT Originals. MOSCOT infuses its unmistakably refined, downtown aesthetic with over 111 years of eyewear expertise, and unparalleled Craftsmanship to create its timeless eyewear. While now recognized as a global fashion brand, MOSCOT remains, at heart, a neighborhood optical shop.
Job Description
We are looking for an enthusiastic, fun loving, and hardworking Senior Optician to join our Shop in Milan. This individual enjoys providing superior customer service, is a team player, and has a high degree of emotional intelligence. A love for fashion and a level of excellence is a must.
Tasks & Responsibilities
Eye-Tests and Customer Service:
• Greet all customers pleasantly and with courtesy, provide customers with clear directions and provide all information regarding products and services
• Understanding of the MOSCOT brand and story and ability to communicate this heritage to the customer
• Create a memorable MOSCOT Shop experience
• Collaborate with MOSCOT family members to keep shop tidy and organized
• Answer and direct phone calls as needed
• Respond and collaborate with lab and shop teams on all orders
Inventory Control:
• Assist with cycle counts, receipts, and returns of frame and stock lens inventory
• Process inter-shop transfers in the POS system
• Confirm that tickets match the physical frame
Requirements
• Licensed as optician, with previous experience in Retail shops
• Fluency in English and Italian, both written and spoken
• Clear and articulate communication skills with empathy towards customers
• Weekend and Holiday availability required.
· Works as a team player as well as an individual contributor
· Embraces challenges, learning new skills and thrives in an energetic environment
Perks and Benefits
• Discretionary yearly premio based on personal and Shop performances
• Free glasses each year according to the Company
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