Client Advisor Fidenza Village

08 ott - Fidenza
360 Talent London

CLIENT ADVISOR

RUSSIAN SPEAKER / FIDENZA VILLAGE

OFFERING:
- Basic Salary up to €25K
- Commission scheme & Company benefits

RESPONSIBILITIES:
- Deliver an excellent level of customer service, with a strong focus on CRM, clienteling, client book development and after-sales activities.
- Drive personal KPIs and proactively identify opportunities to maximise sales and build long-term client relationships.
- Stay up to date with collections and maintain an in-depth knowledge of products, demonstrating a proactive, positive and constructive attitude.
- Consistently maintain company standards and procedures, supporting Visual Merchandising, stockroom activities and cash desk operations when required.

REQUIREMENTS:
- Minimum 2 years' experience within a premium/luxury fashion retail environment.
- Ability to identify business trends,



with a hands-on approach and a proactive mindset.
- Strong experience in building and maintaining long-term, valuable relationships with clients.
- Excellent communication skills, with an energetic, responsible and autonomous personality, while being a strong team player.
- Russian and English languages are required.

ABOUT:
- A refined heritage rooted in Italian craftsmanship and timeless elegance.
- A sophisticated expression of contemporary luxury, combining understated style, premium quality and exceptional attention to detail.

Due to a high response, we can only contact shortlisted candidates that fit the criteria above.

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