09 ott - Trieste
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Technical Account Specialist
Position: Sales Technician
Function: International Technical Solutions
Job Location: Trieste
Join the INNOVA team in a young, stimulating and dynamic technological environment that offers high-quality hardware and software solutions in the field of intelligence and cybersecurity.
Why work in INNOVA...
Because the people who work here are creative and passionate
Because innovation and advanced technologies are part of our DNA
Because we recognize and reward merit
Main Responsibilities
Provide information and training to clients on products and their usage, ensuring timely and accurate responses to customer inquiries.
Plan and organize training courses dedicated to customers.
Collect information on client needs and feedback regarding products.
Provide support in resolving technical issues related to products.
Plan and continuously manage product updates (software, firmware, and infrastructure components).
Technical Skills and Soft Skills
Basic knowledge of electronics and telecommunications.
Basic knowledge of computer networking.
Basic knowledge of Linux operating systems, Windows operating systems, and virtualization technologies (VMware, Hyper-V, etc.).
Basic knowledge of SQL relational database queries.
Ability to work in a team.
Strong communication and interpersonal skills.
Initiative and problem-solving attitude.
Autonomy in problem-solving, even under stress/emergency conditions.
Discretion and confidentiality in client relations.
Willingness to travel abroad.
Education
Degree in Computer Engineering, Electronics Engineering, or a technical diploma in Computer Science or Electronics.
Excellent knowledge of the English language (written and spoken).
Knowledge of a second foreign language is preferred (French, German, Spanish).
Prerequisites and/or Experience
Salary range
30 - 35K
The search is open to candidates of any gender pursuant to L.903/77 and L.125/91.
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