French Content Moderator Sofia, Bulgaria

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/8bbd2l

We are seeking a French Content Moderator to help maintain a safe, respectful, and positive online environment for our users and community. In this role, you will be responsible for reviewing and evaluating user-generated content, investigating reports, and taking appropriate action to enforce community standards and platform policies.
You will play a key role in identifying harmful behavior, mitigating risks, and improving the overall user experience by proactively addressing safety concerns and supporting continuous improvements to trust and safety processes.
Please note: You must be eligible to work in Bulgaria and able to work in Sofia, that's mandatory.
Key Responsibilities
Review and evaluate user-generated content, including profiles, videos, messages, and other reported content, ensuring compliance with community guidelines and platform policies.
Investigate, assess, escalate, and resolve issues reported by users or flagged by internal systems.
Analyze data and contextual information to accurately determine the severity and impact of reported incidents.




Collaborate with cross-functional teams when handling sensitive or complex trust and safety matters.
Monitor trends and emerging risks to identify potential threats and prevent abuse before it occurs.
Develop qualitative and quantitative reports to support continuous improvement, optimization, and innovation within trust and safety operations.
Review new and existing platform features, providing recommendations that enhance user safety and reduce opportunities for misuse.
Contribute to maintaining a positive and secure community experience by enforcing policies consistently and fairly.
Qualifications
Fluency in French and English (minimum B1/B2 level).
Strong analytical and problem-solving skills with the ability to assess complex situations and make sound decisions.
Excellent time management and organizational abilities.
Outstanding written and verbal communication skills with strong attention to detail.
Abi

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/8bbd2l