District Parts & Service Manager

07 ott - Bardi
Hyundai

Overview
In this role you drive dealer performance and the Hyundai customer experience targets across your district.
You will lead regular dealer engagement, define action plans to hit qualitative and quantitative goals, and monitor KPIs to ensure HMCI standards.
You'll evaluate workshop processes, assess staff skills, and shape local dealer marketing activities while analyzing competitors.
Regular travel and cross-functional collaboration enable you to influence growth and service quality within the network.
Retribuzione / Benefits
Dynamic, international automotive environment
Continued learning and development
Car lease mobility program
Daily meal vouchers
Health insurance
Wellness program
Responsabilità
Regularly meet with Dealers staff and managers to align on targets
Define and implement action plans to achieve qualitative and quantitative targets
Monitor and report KPIs set by HMCI




Evaluate Authorized Workshops' processes with focus on customer satisfaction
Assess Dealers' staff skills and capabilities
Define local dealer marketing activities per HMCI guidelines and analyze effectiveness
Analyze competitive actions and performance in the area
Evaluate and contact potential new candidates to develop business in the area
Requisiti fondamentali
Minimum 3 years' experience in related position
Fluent English
University Degree (Bachelor/MBA etc.)
Market understanding
Prioritizing and Organizing Work
Managing Time
Profit Orientation
Flexibility in zone assignment
Willingness to travel regularly across the assigned area
communication
planning and organization
time management
flexibility
market understanding

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