Spa Receptionist
Pubblicato il 07-10-2026 - Hotel Le Fontanelle in Casté
A captivating estate in the heart of Tuscany, located atop a hill in Castelnuovo Berardenga, in the province of Siena, surrounded by the peaceful Tuscan countryside.Fontanelle Estateis the Bolfo Family's brand, which includes Hotel Le Fontanelle (5-star), the Vallepicciola winery, and the new 5-star luxury hotel, The Club House, inaugurated in May ****.
We offer a unique experience, focused on luxury and relaxation, in a place of exceptional beauty.
Location
The Wellness Sanctuary at Hotel The Club House
Employment Type
Full-time, on?site.
Position
We are looking for a talented and motivated SPA Receptionist with a strong passion for luxury hospitality to join the team at our wellness center.
The selected candidate will be the first point of contact for our guests, ensuring a warm and refined welcome in line with the property's standards of excellence and wellness philosophy.
Key Responsibilities
Welcome SPA guests with professionalism and elegance, presenting the services offered by the facility.
Manage the treatment schedule, optimizing bookings and effectively coordinating therapists' shifts and appointments.
Carefully listen to guests' needs in order to recommend the most suitable treatments and promote the SPA's retail product line.
Ensure that the reception area and waiting lounges consistently maintain the standards of order, cleanliness, and atmosphere required by a 5-star luxury property.
Work closely with the hotel Front Office department to ensure smooth communication and provide a fully personalized guest experience.
Requirements
Previous experience in a similar role, preferably within 5-star hotel SPAs or luxury wellness centers.
Excellent communication skills, empathy, elegance in demeanor, and a strong customer service attitude.
Excellent command of both Italian and English (knowledge of a third foreign language will be considered a plus).
Good knowledge of major hotel management systems and SPA booking software.
Availability to work shifts, weekends and holidays.
Driver's license and car ownership.
What We Offer
The opportunity to work in an international luxury hospitality environment.
A stimulating and dynamic work environment.
Opportunities for growth and professional development.
Competitive salary package.
Accommodation for non-resident employees.
Further details will be provided during the interview.
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