Client Advisor
Pubblicato il 09-10-2026 - OTB Group in Italia
We are committed to creating empowering, emotive, and everyday designs that allow our customers the means to express themselves authentically, in every occasion.
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We are looking for who is ready to make a difference, into an intercultural environment made of love and passion, talents and out of the box thinkers.
PROFILE
- Greeting customers;
- Be involved in stock control and management;
- Assisting customer to find what they are looking for;
- Giving advice and guidance on product selection to customers;
- Being responsible for processing cash and card payments;
- Reporting discrepancies and problems to the supervisor;
- Dealing with customer refunds;
- Responsible dealing with customer complaints;
- Working within established guidelines, particularly with brand;
- Attaching tags to merchandise on the floor;
- Receiving and storing the delivery of stock;
- Keeping up to date with special promotions and putting up displays.
JOB REQUIREMENTS
- At least 3 years of experience as Sales Associate in Luxury/Fashion industry will be a plus;
- Selling experience in RTW and accessories;
- Having a friendly and engaging personality;
- Comfortable working with members of the public;
- Should have a confident manner and result-oriented;
- Must be helpful and polite with positive attitude and reliable behaviour;
- Able to work as part of a boutique’s team;
- Knowledge of inventory techniques;
WHAT WE OFFER
- Salary (gross annual): € 25.500
- Commissions
The recruitment process is also open to candidates belonging to protected categories as defined by Italian Law No. 68/1999.
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Creativity at Marni comes from differences. We nurture an inclusive environment where unique talents, cultures, and perspectives are recognized and encouraged to evolve together.
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