Inviaci la tua candidatura e lasciati sorprendere da Edenred.Ogni giorno progettiamo soluzioni tecnologiche innovative in grado di facilitare la vita delle persone che lavorano, creando connessioni tra dipendenti, aziende e partner convenzionati.Puntiamo sulla meritocrazia fornendo occasione di apprendimento e crescita. Con noi amplierai le tue competenze in un ambiente multiculturale, stimolante e dinamico.Promuoviamo una cultura aziendale e politiche inclusive, libere da discriminazioni e pregiudizi, capaci di valorizzare i talenti in tutta la loro diversità.Unisciti a noi e preparati a vivere un’avventura in un'azienda internazionale che ti offrirà infinite opportunità.YOU WILL VIBE WITH USWe are looking for a Demand Manager with strong expertise in process analysis and optimization, capable of understanding how business processes are supported by applications, systems, and data flows across the organization.The role will act as the primary bridge between Business and Technology stakeholders, ensuring that business needs are properly understood, translated into valuable initiatives, and delivered through effective IT solutions.A strong focus will be placed on process discovery, process mapping, and continuous improvement, identifying opportunities to simplify, standardize, automate, and enhance business operations through technology.He/she will be in charge of:Business Process Analysis and ImprovementAnalyze end-to-end business processes and their interaction with applications, systems, integrations, and data flows; Map and document AS-IS and TO-BE processes using BPMN 2.0, identifying inefficiencies, bottlenecks, redundancies, and opportunities for simplification, standardization, and automation; Collaborate with business stakeholders to redesign processes and improve operational performance through technology-enabled solutions.Demand Management and PrioritizationCollect, assess, and qualify business requests and improvement opportunities,

ensuring alignment with strategic objectives and process evolution; Build business cases by evaluating benefits, costs, risks, and expected business impact; Support prioritization activities, balancing business value, available capacity, and architectural constraints, while maintaining the demand backlog and roadmap.Requirements and Solution DefinitionTranslate business and process needs into clear functional and non-functional requirements; Support solution design activities with IT teams, architects, and external partners; Ensure requirements traceability throughout the initiative lifecycle.Stakeholder Management and Delivery ReadinessAct as the primary interface between Business and Technology stakeholders, facilitating alignment and decision-making; Support scope definition, MVP identification, acceptance criteria, and UAT activities; Ensure businessreadiness and adoption of delivered solutions.Value Realization and GovernanceDefine success criteria, KPIs, and expected benefits for initiatives; Monitor benefits realization, process performance, and solution effectiveness after go-live; Support governance activities, ensuring compliance with internal standards, policies, and risk management requirements.WE WILL VIBE WITH YOUPassion for customer, respect, imagination, simplicity and entrepreneurial spirit are the values we look for in our people. If you recognize yourself and want to get involved in a stimulating and multinational environment, send us your application and become an Edenreder too!Minimum 4+ years of experience in Demand Management, Business Analysis, Process Improvement,

or IT Project Management within multinational organizations or consulting firms; Strong experience in business process analysis and modeling, including BPMN 2.0, process mapping, AS-IS / TO-BE analysis, value stream mapping, and continuous improvement methodologies; Proven ability to analyze how business processes are supported by enterprise applications, workflows, integrations, and data flows; Solid business analysis skills, including requirements elicitation, user stories, use cases, process metrics, and requirements traceability; Good understanding of enterprise applications and digital transformation initiatives; Solid Project Management capabilities, preferably within Agile environments; Excellentstakeholder management, communication, facilitation, and influencing skills; Fluent English,both written and spoken, with experience working in international environments; Master's degreein Management Engineering, Economics, Information Systems, or related fields.OTHER DETAILSPermanent ContractCCNL CommercioGross Annual Salary (RAL) starting from € 46.000, determined on the basis of objective and transparent criteria, including professional experience gained, specialized technical skills, the level of autonomy and responsibility required, and alignment with the company's compensation and job classification frameworkPerformance bonus in line with the company's incentive plan? Smart-working (10 days/month)?️ Ticket Restaurant®?️ Welfare Plan? Comprehensive health benefits, including supplementary medical insurance, accident protection and life coverageEQUAL OPPORTUNITIES AND HIRING PROCESSEdenred fosters an inclusive workplace grounded in equal opportunity, with recruitment and career development processes based on fairness, transparency, and merit.Candidates are assessed without discrimination on the basis of gender, age, ethnicity, social background, nationality, sexual orientation, personal or religious beliefs, disability, or any other legally protected characteristic.Candidati e... Vibe with Us!

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