09 ott - Serravalle Scrivia
Sabceducation
A career in Maison Valentino is your chance to grow in a reality where business and creativity meet and thrive in an inclusive, and open-minded community.
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Maison Valentino believes in a colleague-centric approach, where our contribution and behaviors as individuals are the secret of our success as a community. Each Valentino colleague is crucial to guarantee that every need in Valentino is met with mastery, creativity, uniqueness, and care.
Act as a brand representative embodying the brand values and mastering every stage of the Valentino Client experience, from preparation to retention.
SALES & KPIs
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- Sales achievement – meet individual sales target and contribute to the overall store sales objectives.
- KPIs achievement – have a clear understanding of the correlation between every step of the client experience with each associated KPI such as applying the styling to increase cross selling and average ticket.
CLIENTELING
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- Client engagement – focus on development and retention of existing clients, recruitment of new and potential ones. Engage the client through every selling opportunity - walk in, private appointment, distance sales, sales in partnership.
- Client data acquisition – exploit every opportunity to collect data from new potential clients, enriching the prospect data base while maintaining and updating the current client list.
PRODUCT (care & knowledge)
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- Product knowledge – master the know-how of every Valentino creation and convey an engaging / proper story telling around it.
OPERATIONS
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- Perform every task in full compliance with operations guidelines (after sales assistance, product transfer request, on-hold, on consignment, etc.).
- Provide support when needed to the execution of the main operational and administrative tasks (cycle counts, stock takes, product receiving an
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