Italian Speaking Automotive Customer Service Agent

09 ott - Bardi
Mercier Consultancy MD

About Mercier Consultancy Group

Mercier Consultancy Group is a premier European recruitment and BPO firm, dedicated to connecting top-tier talent with industry-leading global brands. We take pride in facilitating life-changing career opportunities, specializing in high-demand roles such as our current Italian Speaking Automotive Experts position in Greece.

Italian Speaking Automotive Experts

Mercier Consultancy Group is a premier European recruitment and BPO firm, dedicated to connecting top-tier talent with industry-leading global brands. We take pride in facilitating life-changing career opportunities, specializing in high-demand roles such as our current Italian Speaking Automotive Experts position in Greece.

Job Overview

We are seeking passionate professionals to join our prestigious client in the automotive sector, providing high-level support to Italian-speaking customers. This unique role represents one of the most exciting Italian-speaking jobs currently available,



offering the chance to combine your technical interest in the automotive industry with a transformative experience working remotely from the beautiful Mediterranean landscape of Greece.

Key Responsibilities
- Act as a primary point of contact for automotive inquiries, providing expert assistance to customers in Italy
- Manage technical and product-related questions regarding modern vehicle features, EV technology, and connectivity
- Maintain high levels of customer satisfaction by delivering tailored, professional automotive solutions
- Document all interactions accurately within our CRM to ensure seamless service tracking and improvement
- Collaborate with international teams to stay updated on the latest automotive product launches and service updates
- Ensure all service-level agreements are met while maintaining the premium standards of the automotive brand

Requirements
- Native or fluent Italian (spoken and written)
- Valid EU passport (mandatory)
- Genuine interest in the automotive i

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