Luxury Front Office Lead — Guest Experience Director

09 ott - Firenze
SmartRecruiters

Collegio alla Querce, Auberge Collection in Florence seeks a Front Office Manager to lead the front desk team through the guest journey, ensuring smooth daily operations and high guest satisfaction.
The role requires strong leadership, deep knowledge of reception, concierge, guest relations and bell services, and fluency in English and Italian. The ideal candidate will uphold luxury service standards and inspire a diverse team.
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