Head of Operations
Company: Jobgether. Type: Tempo pieno. Remote / Work from Home. Our partner is looking for a Head of Operations based in Italy.
This is a senior leadership opportunity for an operations expert who will shape and scale the operational foundation of a global, fully remote financial services organization.
The role will oversee critical operational functions, ensuring efficiency, resilience, compliance, and exceptional service delivery.
You will lead multidisciplinary teams across areas such as payments, reconciliations, business operations, and digital asset settlement.
The position requires a strategic thinker who can combine operational excellence, automation, risk management, and people leadership.
You will play a key role in building scalable processes, improving performance, and supporting long-term business growth.
Working in a fast-paced, technology-driven environment, you will help redefine how modern financial operations are built and managed.
The Head of Operations will be responsible for driving operational excellence, ensuring that processes, teams,

and systems are designed to support sustainable growth while maintaining strong governance and regulatory standards.
Develop and execute a comprehensive operations strategy aligned with business objectives, focusing on scalability, efficiency, quality, and compliance.
Lead and oversee core operational areas, including payments, treasury operations, reconciliations, card operations, back-office processes, and business operations.
Own operational performance, establishing clear metrics, controls, and improvement initiatives to maintain high service standards.
Drive process optimization, automation, and operational transformation through structured methodologies, technology, data, and AI-enabled solutions.
Build, mentor, and develop a high-performing operations organization by fostering accountability, collaboration, and continuous improvement.
Partner with compliance, risk, and financial crime tea

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