Account Manager Mercato Retail
Pubblicato il 09-10-2026 - Altro in Italia
Our Mission At Doctrine, we're building Europe's leading legal AI platform. Law shouldn't be slowed down by repetitive tasks. It should be augmented by a specialised AI, designed to understand, analyse and produce legal reasoning at the highest standard. To help legal professionals work with greater reliability, efficiency and peace of mind, through a single, comprehensive and secure platform. Today, 27,000 legal professionals across five countries (France, Italy, Germany, Spain and Luxembourg) trust us to do just that. Our growth is guided by a clear approach: a global vision, grounded in a deep understanding of local specificities. Behind this ambition, a team of around 250 people, united around one goal: supporting lawyers and legal professionals at every stage of their work, from research to drafting. The Context & The Role Join our Sales team as an Account Manager to drive Doctrine's growth in the Italian market from our Milan hub or from our main office in Paris.
Your role will combine commercial excellence with Customer Success expertise to maximize portfolio value and secure lasting partnerships, working closely with the Account Executive (AE) teams. Our sales team is organized like many B2B SaaS companies: BDRs handle pre-sales qualification and prospecting, AEs negotiate the sale, and AMs (you) are in charge of the post-sales commercial relationship.
Your missions Ensure the onboarding and training of new customers on our platform, guaranteeing an optimal user experience.
Generate additional ARR and drive growth by addressing new client needs and strategically expanding accounts.
Understand their needs and anticipate their business concerns.
Analyze relevant data to make the best recommendations, ensuring proper adoption and optimal usage of Doctrine.
Customer feedback is precious.
Collect and share client insights with internal technical and product teams to drive continuous improvement.
The Ideale Profile You have at least 2 years of experience in sales,