09 ott - Roma
Ge Healthcare
OverviewAs a Field Service Engineer, you install, configure, maintain, and repair medical equipment to ensure optimal performance and regulatory compliance. You will work within a cross-functional team to support one modality, train staff, and perform preventive and corrective maintenance with a focus on safety and quality. You’ll document activities, engage with customers, and escalate complex issues while contributing to service-led growth. This role combines hands-on technical work with data-driven improvement and close collaboration with healthcare teams.
Responsabilità
Install and configure a range of medical equipment focusing on one modalityConduct testing and calibration to ensure optimal performanceTrain healthcare staff on operation and basic troubleshootingPerform preventive maintenance and corrective operations of moderate complexityCapture and maintain accurate work documentation, including debriefing, parts ordering,
and KPI metricsApply and coach to ensure EHS and compliance standards are metLeverage customer knowledge to assist with contract and on-demand revenue growthEscalate complex problems to experienced peersLead communications with customers and serve as escalation point for concerns, including installationsRemote fixing and equipment diagnostics
Requisiti fondamentali
Proficient in CT PET, Nuclear Medicine modalities; developing knowledge in anotherKnowledge of Lean & Continuous Improvement principlesEnglish and Italian: Read, understand, and hold conversationsStrong written and verbal communication skillsSkilled in using Excel, PowerPoint, and other tools to analyze service data and present findingsComfortable using digital tools to analyze performance data and communicate results through structured presentationsCapable of assisting with network setup and troubleshooting for connected medical devices, including IP configuration and basic IT coordinationTechnical curiositySafety-first mindsetCollaboration and one-team approachCT PET, Nuclear Medicine modalitiesLean & Continuous Improvement principlesExcel, PowerPoint, data analysis and presentation tools
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