Head of Operations

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/8blg9v

Questa posizione è in Lexroom

Il processo di selezione sarà interamente gestito Lexroom.

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**At [Lexroom](#) we set the bar for legal AI—clear, fast, and built for trust.** In just a few years, what began as an idea has become a reliable platform adopted by **thousands of legal professionals across Europe**. Our mission is clear: **make the law faster, clearer, and more reliable**, giving lawyers, law firms, and companies the time and confidence to focus on what truly matters. We’re scaling rapidly, backed by top-tier investors and a world-class team dedicated to rigor, clarity, and impact. Today, Lexroom is a **trusted partner**, shaping the future of legal AI with discipline and purpose. ## **Why [Lexroom](#)?** * **Shape the Standard:** Be part of the team setting the benchmark for legal AI in Europe. * **Work with the Best:** Collaborate with exceptional colleagues in a culture that values competence, curiosity, and ambition. * **Deliver Meaningful Results:** Your contribution will directly influence how legal professionals work—faster, clearer, and more efficiently. At [Lexroom](#), we leave buzzwords behind. Here, you’ll build something that lasts: **a trusted platform, a strong reputation, a new standard for the legal world.** ## **Role** As our customer base expands and our international footprint grows (currently operating across 5+ European markets, including France and Bulgaria), we are looking for a **Head of Operations** to build, refine, and scale the operational engine powering our Revenue, People, Legal, and Finance teams. ## Your key responsibilities * **Operating Workflows & Bottleneck Identification:** Map, document,



and continuously optimize end-to-end workflows across Revenue Ops (Sales, Marketing, CS), People Ops, Legal, and Finance Ops across multiple countries. * **Operations Roadmap & Prioritization:** Own the functional roadmap from start to finish. Implement robust prioritization frameworks to align resource allocation directly with overall company strategy. * **Cross-Team Tooling & CRM Architecture:** Act as the primary architect for our GTM and company tooling stack (HubSpot, Clay, Aircall, Aimfox, etc.). Lead tool selection, integration, and consolidation decisions. * **AI & Agentic Automation Leadership:** Keep Lexroom at the non-engineering AI frontier. Implement internal AI tools, orchestration agents, and automated workflows, evangelizing AI adoption across non-technical teams. * **Team Leadership & Operational Execution:** Manage, mentor, and grow the team of operational specialists and leads. Establish clear working rhythms, 1:1s, parallel project execution, and effective escalation pathways. ## What we're looking for * **5 to 8 years of experience** in Business Operations, RevOps, Sales Ops, or GTM Engineering within high-growth B2B SaaS startups or scale-ups (Series A to pre-IPO). * **Proven People Management:** At least one prior role formally managing, mentoring,



or leading a team in an operational environment. * **Deep Hands-On CRM & Tooling Expertise:** Direct, practical experience administering or architecting modern CRM tools (HubSpot, Salesforce, Pipedrive) and GTM automation tools. * **AI & Automation Mindset:** You go beyond using basic AI chatbots—you have designed, implemented, or sponsored automated workflows and AI agents into production operations. * **Analytical & Problem-Solving Depth:** Strong capacity for process mapping, bottleneck identification, and data-backed decision-making. * **Location & Language:** Based in or willing to relocate to Milan (hybrid model with strong office presence). Fluent in **English** and comfortable working in an **Italian-speaking** core team environment. ## Rewarding your contribution * **Compensation (Milan equivalent)**: €65,000–85,000 * **Equity**: meaningful equity on top, in line with the seniority of the role * **Team retreats & off-sites**: dedicated time to connect, collaborate, and spark bold ideas ## Benefits That Matter * **Hybrid Work:** Hybrid with strong office presence in **Milan HQ** * **Health Insurance:** Comprehensive coverage to ensure peace of mind. * **Meal Vouchers:** Daily support to make your lunch breaks easier. * **Team Retreats & Off-sites:** Dedicated time to connect, collaborate, and spark bold ideas. **At [Lexroom](#), ambition meets discipline and purpose.** We're not just building a product—we're setting a new standard for the legal world. If you're ready to contribute to something lasting and meaningful, we'd love to hear from you. **Retribuzione:** €65K – €85K • Offers Equity

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Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/8blg9v