Travel Consultant (Customer Service)

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/8blm6k

Shape what's next with BCD Travel Agent (Hybrid) Tempo pieno, fixed term contract - Milan, Italy As a Travel Consultant, you are the face of our company. You'll communicate and respond to requests for current and new clients, helping them travel smart and achieve more. Do you communicate effortlessly and have customer service at heart? – What You'll Do Search and confirm travel reservations for the customer Have a strong understanding of a client travel policy and can consistently provide consultation to the customer Provide the client with the required industry information, such as low fares, exchange costs, and penalties Seek opportunities to review operational processes and commercial relationships with client to provide suggestions for improvement Maintain, actively communicate, and seek expansion of current knowledge of the state of the various travel industries supported What You'll Bring You have travel agent experience Strong verbal and written communication skills in English and Italian Solid working knowledge of the travel industry, policies, procedures, and processes Why you'll love working here Join a global industry leader where curiosity drives innovation, growth is continuous, and every voice matters.

At BCD, you'll have the freedom to make an impact, the support to develop your potential, and the opportunity to help shape the future of travel. Meet BCD BCD Travel creates connections that move people and ideas forward. Through open technology and trusted human expertise, we help companies and people navigate change, simplify complexity and make confident decisions about how and when they travel.





Our intuitive digital experiences for every stakeholder power journeys that fuel success and drive progress. With 15,000+ dedicated team members serving clients in 170+ countries, BCD is shaping a more sustainable future for business travel. Industry-leading meetings and events management and a global consultancy complete our suite of solutions and services.

What's in it for you Flexible working hours and work-from-home or remote opportunities Opportunities to grow your skillset and career Work at the forefront of travel technology and help shape the future of business travel Generous vacation days so you can rest and recharge A compensation package that feels fair to you, including mental, physical, and financial wellbeing tools Travel industry professional perks and discounts Work From Anywhere opportunity for 60 days per year At BCD Travel, we value you—our culture and success are defined by our people. We carefully consider a wide range of objective, gender‐neutral compensation factors, including professional background, skills, experience, and role scope. The final salary offered will ultimately depend on the candidate's qualifications, experience, and location, and will be determined in line with internal equity.

We do not request salary history and are committed to equal pay in line with the EU Pay Transparency Directive. If you're excited about a role, but your experience doesn't align perfectly, we still encourage you to apply. We are committed to providing reasonable and necessary accommodations to ensure all employees can perform their roles effectively.

For accommodation requests or further information, contact our Talent Acquisition department at (email hidden)-Hybrid #

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/8blm6k