ITSM & Process Improvement Lead

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Telespazio is seeking a Service Management Specialist to join its Digital Solutions – Service Management team in Rome. The role focuses on ITSM governance, incident/change/request management, and gathering requirements to improve workflows and data quality.
You will coordinate IT projects and digital transformation initiatives, collaborate with infrastructure, security, and workplace teams, and ensure processes are aligned with stakeholders, delivering measurable improvements and reliable

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