General Manager

09 ott - Bergamo
Apex Alliance Hotel Management

Start your journey with us at the brand new Hampton by Hilton Bergamo, set to open in April 2027.

Hampton by Hilton Milan Bergamo is a new 257-room hotel opening in 2027 at Orio al Responsabile, a 15-minute walk from Milan Bergamo Airport (BGY). Designed around early and late flights, it has a ground-floor social hub with a restaurant, a bar, a lounge and a co-working zone. Bergamo's Città Alta is 5 km away and Milan is about 50 km.

Join the founding team of this new property and help shape its opening

We are looking for a hands-on and motivated General Manager to lead the hotel from pre-opening through launch and beyond: building the team, setting the culture, and delivering strong commercial and guest satisfaction results.

KEY RESPONSIBILITIES
- Lead all pre-opening activities, including the opening critical path, recruitment and training of the full hotel team, setting up systems and procedures, and preparing the hotel for Hilton opening approval.
- Lead and manage all hotel operations after opening, including Front Office, Housekeeping, Breakfast/F&B;, Engineering,



Sales and Finance.
- Ensure full implementation of and compliance with Hilton and Hampton by Hilton Brand Standards.
- Prepare hotel budgets, forecasts and business plans for corporate and owner approval; review forecasts and the balanced scorecard.
- Direct actions required to maximise profitability, increase service levels and improve team member satisfaction.
- Oversee sales, marketing and revenue strategy and results; lead sales and marketing strategy meetings and actively participate in securing business.
- Build the hotel’s presence in the local market by developing relationships with corporate clients, the airport, travel partners and the local community.
- Lead the department heads to ensure that profit, service and team member satisfaction goals are met or exceeded.
- Hire, supervise, coach and evaluate department heads and key personnel; develop the skills of direct reports and support the growt

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