E-commerce Operations Specialist EU

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/8bqqrq

Diesel has long been a leading pioneer in denim and casual fashion, known for moving outside and ahead of trends in its industry. While retaining always its DNA, in recent years Diesel has evolved into the world of premium casual wear, becoming a true alternative to the established luxury market. Diesel is a truly worldwide organization. It is present in more than 80 countries with 5,000 points of sale, including more than 400 company owned stores.

E-COMMERCE OPERATIONS SPECIALIST

At Diesel Headquarters, located in Breganze (Italy), we are looking for an E-commerce Operations Specialist who will be placed within the Global E-Commerce Department.

Main activities:
• Support inventory management and coordinate with Digital Merchandising to ensure product availability, with a focus on best sellers and weekly coverage.
• Process customer orders accurately and efficiently, ensuring on-time shipment and delivery.
• Coordinate with Logistics to manage shipping and delivery.
• Monitor order tracking and resolve shipping, delivery, and return issues.




• Partner with Customer Service to resolve customer inquiries and order-related issues promptly.
• Build and review online reporting in Power BI, critically analyzing all reports to identify trends, anomalies, and areas for improvement.
• Maintain accurate product data, pricing, and availability on the website and other sales channels.
• Support the management of the end-of-season sale process, ensuring price updates, stock availability, and promotional setup are accurate.
• Support the implementation of operational processes and workflows that improve efficiency and productivity.
• Work with the IT team to identify and resolve operational issues in e-commerce systems and tools.
• Produce operational reports and analyze data to generate insights for process improvement.
• Monitor competitors by browsing online platforms across different countries and using dedicated benchmarking tools.
• Management of the internal e-commerce o

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/8bqqrq