Director of Operations

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/8bqrih

Additional Information

Job Number 26130596

Job Category Rooms & Guest Services Operations

Location Salita di San Nicola da Tolentino 14, Rome Rome 187, ItalyVIEW ON MAP

Schedule Tempo pieno

Located Remotely? N

Position Type Management

Pay Range: EUR 55000 - 65000 Annual Salary

Job Summary

Functions as the strategic business leader of the property's Hotel Operations. Areas of responsibility may include Front Office, , Recreation/Health Club, Housekeeping, Food and Beverage/Culinary and Engineering/Maintenance. Position works with direct reports (department heads) to develop and implement departmental strategies and ensures implementation of the brand service strategy and brand initiatives. The position ensures Hotel Operations meet the brand’s standards, targets customer needs, ensures employee satisfaction, focuses on growing revenues and maximizes the financial performance of the department and developing positive owner relations.



Develops and implements property-wide strategies that deliver products and services to meet or exceed the needs and expectations of the brand’s target customer and employees and provides a return on investment.

CANDIDATE PROFILE

Education And Experience

• 2-year degree from an accredited university in Business Administration, Hotel and Restaurant Management, or related major; 4 years experience in the guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area.

OR

• 4-year bachelor's degree in Business Administration, Hotel and Restaurant Management, or related major; 2 years experience in the guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area.

CORE WORK ACTIVITIES

Managing Profitability

• Demonstrates and communicates key drivers of guest satisfaction for the brand’s target customer.
• Analyzes service issues and identifies trends.
• Makes and executes the necessary decisions to keep property moving forwar

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/8bqrih