Italian Customer Support Agent - Work from home (remote)

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/8bqvms

Ready to take your career remote with a global technology leader? We are hiring Italian-Speaking Customer Service Agents to join an innovative team supporting a premium global tech brand. Work flexibly from anywhere in Greece while collaborating with a vibrant team hub based in Athens!

Monthly Performance Premio: Earn up to €150.00 extra per month by hitting targets. 100% Remote Work: Enjoy work-from-home flexibility anywhere in Greece.

Relocation Support: Full relocation assistance is provided!

Paid Training & Nesting: 11 days of comprehensive training plus 2 weeks of hands‐on nesting with experienced mentors.

Career Growth: 8-month initial contract with strong opportunities for extension and career advancement. Handle inbound inquiries via phone for sales, product support, tracking, and warranty claims.

Assist





Italian-speaking customers with tech troubleshooting using modern tools like TechSee video diagnostics. Log interactions in English using industry-standard CRM tools like Salesforce. Deliver an outstanding, high-touch customer experience every day.

Languages: Native-level or C1+ fluency in Italian , plus solid working English (for internal system logging).

Experience: Previous background in customer service or a call center environment.

Tech Savvy: Strong PC skills, comfortable navigating multiple browser tabs, virtual desktop environments, and diagnostic tools.

Flexibility: Ability to work rotating shifts between 09:00 and 21:00, Monday through Friday (with occasional weekend shifts).

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/8bqvms